Quality Officer

Job Title: Quality Officer
Company: Life Healthcare
Location: Life Entabeni Hospital
Closing Date: Monday, November 18, 2024
Contact: entabeni.cv@lifehealthcare.co.za

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Position Overview

Life Entabeni Hospital seeks a dedicated Quality Officer to support the quality and environmental management system across Life Entabeni Hospital, Life St Joseph Hospital, and Life Entabeni Rehabilitation and Renal Units. Reporting to the Quality Manager, the Quality Officer will enhance quality processes and facilitate effective communication and compliance within quality initiatives.

Key Responsibilities

1. Stakeholder Relationship Management:

• Foster productive relationships with both internal and external stakeholders.
• Participate in forums, cross-functional activities, and networking to support quality initiatives.

1. Quality Process Monitoring and Improvement:

• Collaborate on annual review of hospital quality and environmental objectives, ensuring alignment with Group goals.
• Generate monthly quality scorecards, reports, and support Clinical and Quality Governance meetings.
• Oversee waste management processes in collaboration with Infection Prevention Specialist and HODs.

1. Deviation and Incident Management:

• Support reporting, investigation, and resolution of quality and environmental incidents.
• Monitor closeouts of deviations identified in audits.

1. Data Management with InfoQuest System:

• Train staff on InfoQuest reporting, ensuring accuracy and reliability of data.
• Submit timely reports and maintain a corrective action register.

1. Risk Identification and Management:

• Assist in conducting risk assessments and maintain the hospital’s risk register.
• Monitor action plans and provide feedback to the Quality Manager.

1. Health and Safety Compliance:

• Coordinate Health & Safety Committee meetings and track staff training.
• Manage employee injury reports and ensure compliance with COIDA and health standards.

1. Emergency Planning and Disaster Management:

• Schedule and track completion of emergency and disaster drills.
• Disseminate emergency plans across departments to ensure preparedness.

1. Document Control and Audits:

• Oversee quality document control processes, including training and annual review.
• Participate in internal and external audits, monitor corrective actions, and close out non-conformities.

1. Staff Training and Development:

• Conduct induction and ongoing training sessions focused on quality, safety, and environmental regulations.

Requirements

• Diploma in Nursing with current SANC registration.
• Strong computer proficiency and leadership skills.
• Familiarity with ISO 9001:2015 standards and Health and Safety legislation.
• Understanding of the private healthcare industry and COIDA.
• Strong prioritization and follow-through capabilities.

Key Competencies

• Problem-solving and attention to detail
• Communication and relationship building
• Resilience and action orientation
• Customer responsiveness and excellence orientation
• Organizational awareness

Application Process

Interested candidates should email their CV and application form to entabeni.cv@lifehealthcare.co.za by Monday, November 18, 2024. Internal applicants are encouraged to discuss their interest with their line manager before applying.

Life Healthcare is an equal opportunity employer. Only shortlisted candidates will be contacted. If no response is received within two weeks of the closing date, consider the application unsuccessful.

For further inquiries, contact the recruitment hotline at 011 219 9000.