Front of House Restaurant Manager

Job Title: Front of House Restaurant Manager
Company: Restaurant Staff
Location: Bedfordview, Johannesburg, South Africa
Salary: R 15,000 – R 20,000 per month
Job Reference: RA40
Date Posted: September 29, 2024

Overview:

Are you an enthusiastic and experienced professional looking to take the next step in your career? A dynamic and trendy restaurant in Bedfordview is on the lookout for a dedicated Front of House Restaurant Manager to lead our vibrant team. This is a fantastic opportunity to showcase your leadership skills and bring your passion for hospitality to a thriving restaurant environment.

About the Role:

As the Front of House Restaurant Manager, you will be responsible for overseeing all operations related to the dining area of our restaurant. Your role will involve managing staff, ensuring exceptional customer service, and maintaining smooth operations during busy periods. You will be the face of our establishment, working closely with both staff and customers to create a welcoming atmosphere that encourages repeat visits and positive experiences.

Key Responsibilities:

1. Team Leadership:
   You will be at the forefront of managing our front-of-house team. This includes hiring, training, and mentoring staff to ensure they deliver outstanding service. Your ability to inspire and motivate your team will be crucial in maintaining high morale and efficiency.
2. Customer Relations:
   Exceptional customer service is the cornerstone of our restaurant. You will interact with guests, address their needs, and ensure their dining experience exceeds expectations. Building strong relationships with customers will encourage loyalty and enhance our restaurant’s reputation.
3. Operational Management:
   Overseeing the daily operations of the restaurant is a key aspect of your role. You will ensure that the restaurant is clean, well-organized, and compliant with health and safety regulations. This includes managing the layout of the dining area to provide an enjoyable atmosphere for guests.
4. Staff Management:
   You will handle staff schedules, ensuring that the restaurant is adequately staffed during peak hours. This includes coordinating shifts, managing leave requests, and fostering a collaborative team environment. Your leadership will guide the team in delivering consistent service.
5. Inventory and Stock Control:
   Keeping track of inventory levels and ensuring that supplies are ordered in a timely manner will be part of your responsibilities. You will work closely with suppliers to negotiate prices and maintain stock levels, helping to manage costs effectively.
6. Financial Responsibilities:
   Experience with restaurant administration and cash management is essential. You will oversee cash-ups at the end of shifts, ensuring that all transactions are accurate and discrepancies are addressed. Your attention to detail will help in maintaining financial integrity.
7. Opening and Closing Procedures:
   You will be responsible for managing the opening and closing procedures of the restaurant. This includes ensuring that everything is set up for service at the start of the day and that all necessary tasks are completed at the end of the night.
8. Conflict Resolution:
   In a busy restaurant environment, challenges may arise. You will need to handle conflicts or complaints swiftly and effectively, ensuring that both staff and customers feel heard and valued. Your problem-solving skills will be put to the test, but your ability to remain calm under pressure will make all the difference.

Qualifications and Requirements:

• Experience: Candidates with at least 4 years of management experience in a restaurant or similar setting will be given preference. Familiarity with busy restaurant operations and a proven track record of successful management are crucial.
• Strong Communication Skills: You must possess excellent verbal communication skills to effectively interact with customers and staff. Being well-spoken will enhance your ability to manage the dining area and represent our restaurant positively.
• Customer Service Skills: Exceptional customer relations skills are essential. You should have a genuine passion for serving others and a knack for creating memorable dining experiences.
• Ability to Work Under Pressure: Our restaurant can get quite busy, especially during peak dining hours. You must thrive in a fast-paced environment and demonstrate the ability to handle stress while maintaining a positive attitude.
• Self-Motivated and Energetic: We are looking for someone who is ambitious, proactive, and energetic. Your enthusiasm will inspire your team and create a lively atmosphere in the restaurant.
• References: All references provided must be contactable. We value transparency and wish to ensure that all candidates have a history of good performance.

What We Offer:

• Competitive Salary: The salary for this position ranges from R 15,000 to R 20,000 per month, depending on experience and qualifications.
• Career Growth: Working with us presents an opportunity for career advancement. We are dedicated to supporting our employees’ professional development and promoting from within.
• Dynamic Work Environment: You will be part of a lively, friendly team that values collaboration and innovation. Our restaurant has a strong community vibe, making it an enjoyable place to work.
• Work-Life Balance: We understand the importance of maintaining a healthy work-life balance and strive to provide flexible scheduling to accommodate our employees’ needs.

Application Process:

If you are ready to take on this exciting challenge and meet the requirements outlined above, we invite you to apply! To submit your application, please visit the following link: Apply Here. Ensure that you include your CV and a cover letter that highlights your relevant experience and enthusiasm for the role.

Contact Information:

For any inquiries regarding this position, feel free to contact us at 0848459057. When applying, please reference RA40 to ensure your application is processed correctly.

Join Us:

This is a fantastic opportunity to join a thriving restaurant and take your career to the next level. If you are passionate about hospitality and ready to lead a team in delivering exceptional dining experiences, we want to hear from you! Your journey to a rewarding career in the restaurant industry starts here. Apply now and become part of our exciting team in Bedfordview!