Forklift Mechanic in Cape Town, South Africa

Job Opportunity: Forklift Mechanic in Cape Town, South Africa
Recruiter: Ultra Personnel
Job Ref: JHB001183/PW
Date Posted: Friday, October 11, 2024
Location: Cape Town, South Africa
Salary: Competitive Monthly Package

Join a Leading Forklift Distributor as a Forklift Mechanic!

If you are a skilled Forklift Mechanic looking to advance your career, this opportunity is perfect for you! Ultra Personnel is currently recruiting for a Forklift Mechanic to join a well-established forklift distributor in Cape Town. This company is known for delivering high-quality products and exceptional service. You’ll be part of a team that prioritizes both client satisfaction and safety while offering excellent career development and growth opportunities.

About the Role:

As a Forklift Mechanic, you will be responsible for maintaining and repairing forklifts to ensure they are operating in top condition. Your expertise will help minimize downtime for our clients, ensuring smooth business operations and providing them with reliable machinery. You’ll also contribute to a culture of safety by adhering to health and safety standards in all aspects of the job.

In this role, you will work closely with a team of professionals dedicated to supporting clients across various industries. This position requires a combination of technical know-how, customer service skills, and the ability to work efficiently under pressure. If you have experience in mechanical repairs and thrive in a dynamic work environment, we encourage you to apply.

Minimum Requirements:

To be considered for this role, candidates must meet the following requirements:

• Red Seal Mechanical Trade Test (Diesel Mechanic or Forklift Mechanic)
• At least 2-3 years of relevant mechanical experience, specifically related to forklift maintenance and repairs
• Computer literacy to manage job cards, reports, and customer service portals
• Strong communication skills to interact effectively with both internal and external customers
• Experience working with senior management and decision-makers

Key Performance Areas (KPAs):

1. Efficient Mechanical Repairs and Services:

Your primary responsibility will be to ensure the efficient planning and completion of all mechanical repairs and services on forklifts. You will be expected to execute tasks promptly to reduce downtime, which is crucial for maintaining operational continuity for clients. A key focus will be on adhering to all safety protocols and ensuring that personal protective equipment (PPE) guidelines are followed.
Your attention to detail and mechanical expertise will allow you to handle repairs with precision and ensure that forklifts are back in operation as quickly as possible. Your work will play an important role in keeping clients satisfied and their businesses running smoothly.

2. Maintain Workplace Cleanliness and Safety:

In addition to mechanical skills, the cleanliness and safety of the workplace are critical aspects of this job. Whether you are working in the field or at the company premises, you will be responsible for keeping the area tidy and organized. This includes ensuring that tools and equipment are stored correctly, waste materials such as used parts and fluids are disposed of properly, and hazardous areas are kept clear of debris to prevent accidents.
You will also be responsible for maintaining the company vehicle allocated to you, ensuring it remains clean, tidy, and in line with the company’s vehicle policy. This attention to detail helps to promote a professional image and maintain safety standards.

3. Meeting Sales Targets:

While your primary role will focus on repairs and maintenance, you will also play a part in helping the company meet its sales targets. By providing excellent service and fostering strong relationships with clients, you will help to grow the company’s market share and contribute to its ongoing success. This includes actively engaging in solution selling and promoting divisional products and services to customers, ensuring they have access to the right solutions for their needs.
This aspect of the job offers an exciting opportunity for growth and a chance to contribute to the overall financial performance of the company.

4. Delivering Exceptional Customer Service:

As a Forklift Mechanic, you are the face of the company when interacting with clients. Providing excellent customer service is essential to building and maintaining long-lasting relationships. You’ll be expected to deliver professional and effective service at all times, ensuring that customers are satisfied not only with the repairs but also with the communication and attention to detail you provide.
Clients may seek your advice on how best to maintain their forklifts or inquire about additional services. By offering thoughtful recommendations and addressing any concerns, you’ll be adding value to their experience.

5. Effective Administration and Reporting:

Administration is a key part of the role, and you’ll be expected to keep accurate records of all maintenance and repair work. This includes creating detailed reports on the work performed, documenting any issues encountered, and making recommendations for future maintenance or repairs.
By maintaining thorough records, you ensure transparency and provide valuable insights that help customers make informed decisions about their equipment. This level of organization also helps streamline the maintenance process and ensures that nothing is overlooked.

How to Apply:

If you are a qualified Forklift Mechanic with a passion for providing excellent service and contributing to a high-performing team, we would love to hear from you. To apply for this exciting opportunity, please visit the following link: Apply here.

Closing Thoughts
Working as a Forklift Mechanic at one of Cape Town’s top forklift distributors offers a fantastic career opportunity. You’ll not only be working on a diverse range of mechanical tasks, but you’ll also be part of a forward-thinking team committed to excellence. Don’t miss this chance to advance your career in the forklift industry and make a tangible difference for clients.