Front of House Restaurant Manager – Faerie Glen

Job Listing: Front of House Restaurant Manager – Faerie Glen

Recruiter:
Restaurant Staff

Job Reference:
RA48

Date Posted:
Sunday, September 29, 2024

Location:
Pretoria, South Africa

Salary:
R 12,000 – R 15,000

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Position Overview:

Are you a dynamic and experienced leader in the restaurant industry? Do you thrive in a busy and vibrant environment where customer satisfaction is the top priority? If so, we have an exciting opportunity for you! A popular and trendy restaurant located in the heart of Faerie Glen is seeking a dedicated and skilled Front of House Restaurant Manager to join their team. This role is essential for maintaining the high standards of service and operational efficiency that the restaurant is known for.

About the Restaurant:

This restaurant is not just a place to eat; it’s a local favorite where great food and outstanding service meet. The atmosphere is lively, welcoming, and designed to create a memorable dining experience for all guests. The team prides itself on its friendly service and delicious menu, which attracts a diverse clientele. As a Front of House Manager, you will play a crucial role in ensuring that every guest leaves satisfied and eager to return.

Key Responsibilities:

As the Front of House Restaurant Manager, your main responsibilities will include, but are not limited to:

1. Overseeing Daily Operations:

• Manage the day-to-day operations of the front of house, ensuring that everything runs smoothly and efficiently.
• Coordinate with the kitchen and bar staff to ensure timely service and communication.

1. Staff Management:

• Lead, train, and motivate a team of front-of-house staff to deliver exceptional service.
• Conduct regular staff meetings to keep everyone informed and engaged.
• Schedule shifts and manage staff performance, providing feedback and support to help team members excel.

1. Customer Relations:

• Be the face of the restaurant, interacting with guests and ensuring their experience is positive from start to finish.
• Address customer complaints or issues professionally and promptly, finding solutions that enhance their experience.
• Develop relationships with regular patrons to foster loyalty and repeat business.

1. Financial Management:

• Handle restaurant administration tasks, including cash-ups and financial reporting.
• Monitor and manage the restaurant’s financial performance, including budgeting and expense control.
• Conduct regular stock control to manage inventory efficiently and reduce waste.

1. Opening and Closing Procedures:

• Ensure that all opening and closing duties are completed, including cash handling, securing the premises, and ensuring the cleanliness and presentation of the restaurant.
• Implement and maintain health and safety standards, ensuring compliance with local regulations.

1. Team Collaboration:

• Work closely with other managers and departments to align goals and improve overall service delivery.
• Foster a positive work environment that encourages teamwork, communication, and respect among staff.

Qualifications:

To be considered for this position, candidates must possess the following qualifications:

• A minimum of 4 years of experience in a managerial role within a busy restaurant setting.
• Strong knowledge of front-of-house operations and restaurant management.
• Excellent communication skills, with the ability to effectively manage a team and engage with customers.
• Proficiency in restaurant administration tasks, including cash handling and inventory management.
• A passion for providing exceptional customer service and creating memorable dining experiences.

Desired Attributes:

The ideal candidate will demonstrate:

• Ambition and self-motivation to achieve success in a fast-paced environment.
• Energetic and positive attitude, with a willingness to lead by example.
• Ability to work well under pressure, ensuring that service standards remain high even during peak hours.
• Strong interpersonal skills and the ability to connect with both staff and customers.

Salary and Benefits:

The salary for this position ranges from R 12,000 to R 15,000 gross per month, depending on experience and qualifications. In addition to a competitive salary, you will have the opportunity to work in a vibrant and supportive environment, with potential for career growth within the company.

How to Apply:

If you are ready to take the next step in your career and join a fantastic team at this thriving restaurant, we want to hear from you! Please contact us at 0848459057 or email your CV and cover letter to us. When applying, make sure to quote reference RA48 in your application to ensure it is processed correctly.

Application Link:
For more information and to apply, please visit: Job Placements

Conclusion:

This is an exciting opportunity to become part of a growing restaurant that values its employees and guests. If you have the experience and passion for the restaurant industry, don’t hesitate to apply! Join us in delivering exceptional dining experiences in Faerie Glen and make your mark in the hospitality world. We look forward to welcoming you to our team!