Front of House Restaurant Manager
Job Title: Front of House Restaurant Manager
Company:
Restaurant Staff
Location:
Centurion, Pretoria, South Africa
Date Posted:
Sunday, September 29, 2024
Salary:
R15,000 – R17,000 per month
Summary: Exciting Opportunity for a Front of House Restaurant Manager!
Are you a skilled manager with a passion for providing excellent service in a vibrant restaurant setting? We have a fantastic opportunity for a Front of House Restaurant Manager at a well-known Golf Club and Estate located in the beautiful Centurion area. If you have the experience and the drive to lead a successful restaurant team, we would love to hear from you!
Position Information: Your Role as a Restaurant Manager
As the Front of House Restaurant Manager, you will be responsible for overseeing the entire restaurant operation from the moment guests walk through the door until they leave. Your main focus will be to ensure that every guest receives outstanding service, which is crucial for the success of the restaurant. This position requires a strong leader who can manage a busy restaurant floor effectively while maintaining a friendly and welcoming atmosphere.
Key Responsibilities:
- Floor Management:
You will take charge of the restaurant floor, making sure everything runs smoothly during busy service times. This includes managing staff schedules, assigning duties, and ensuring all team members are performing their roles efficiently. - Customer Relations:
Your communication skills will be vital in building and maintaining positive relationships with guests. You will be the face of the restaurant, welcoming customers and addressing any concerns or feedback they may have. Exceptional customer service is a priority, and you will set the standard for your team. - Staff Management:
You will oversee the recruitment, training, and development of front-of-house staff. This includes mentoring team members to ensure they provide excellent service and adhere to the restaurant’s standards. - Stock Control:
Keeping track of inventory and supplies will be a key part of your role. You will manage stock levels to ensure the restaurant is well-equipped to meet customer demand without over-ordering. - Handling Complaints:
Occasionally, issues may arise, and it will be your responsibility to address them promptly and effectively. You will need to handle customer complaints with professionalism, turning potentially negative experiences into positive ones. - Opening and Closing Procedures:
Experience with restaurant opening and closing procedures is essential. You will ensure that the restaurant is ready for service at the start of each day and properly closed down at the end of the night. - Event Management:
Familiarity with managing functions and events will be beneficial, as you may be required to oversee private dining experiences or large gatherings at the golf club.
Who Are We Looking For?
To thrive in this role, you should have the following qualifications and qualities:
- Experience:
A minimum of 6 years of experience in a busy restaurant environment is required. Experience in a management role, particularly in front-of-house operations, is essential. Candidates with a long tenure at previous employers will be preferred. - Communication Skills:
Strong verbal communication skills are crucial. You must be articulate and able to convey information clearly to both guests and staff. - Customer-Focused Attitude:
A genuine passion for providing exceptional service is a must. You should be someone who enjoys interacting with people and goes the extra mile to ensure customer satisfaction. - Leadership Abilities:
You should be a natural leader who can motivate and inspire your team. The ability to work under pressure while maintaining a positive attitude is essential. - Ambition and Motivation:
We are looking for someone who is ambitious and self-motivated. You should have a desire to grow within the organization and continuously improve the restaurant’s operations.
Salary and Application Process
This position offers a competitive salary ranging from R15,000 to R17,000 per month, depending on your experience and skills. If you are ready to take on this exciting challenge and join a dynamic team, we encourage you to apply!
To apply, please contact us at 084 845 9057 or send your application via email. Make sure to quote Reference RA72 in your application to ensure that it is processed correctly.
Why Join Our Team?
Working as a Front of House Restaurant Manager at our golf club offers several benefits:
- Professional Growth:
This role provides a unique opportunity to develop your management skills in a prestigious environment. You will have the chance to lead a team and implement your ideas to enhance the customer experience. - Networking Opportunities:
Working in a golf club and estate allows you to meet a diverse range of guests, including local patrons and visitors from all over. This can lead to valuable networking opportunities in the hospitality industry. - Work-Life Balance:
The restaurant operates within a beautiful setting, allowing you to enjoy the scenery and work in a more relaxed environment compared to traditional city restaurants. - Dynamic Work Environment:
No two days will be the same in this role. You will face new challenges and experiences daily, keeping your job exciting and rewarding.
Final Thoughts
If you believe you have the right skills and experience to make a significant impact on our restaurant’s success, we want to hear from you! This position is not just a job; it is an opportunity to be part of a vibrant community focused on providing outstanding service. Join us in creating memorable dining experiences for our guests!
To take the first step in this exciting career opportunity, please visit our application page at Job Placements and apply today!
We look forward to welcoming you to our team and seeing how you can contribute to the success of our restaurant!
