Front of House Restaurant Manager
Job Opportunity: Front of House Restaurant Manager
Location: Sandton, Johannesburg, South Africa
Salary: R 13,000 – R 16,000 per month
Recruiter: Restaurant Staff
Job Reference: RA45
Date Posted: September 29, 2024
Application Link: Apply Here
Introduction:
Are you a passionate leader with a love for the restaurant industry? Do you have experience managing a busy restaurant and a talent for providing outstanding customer service? If so, we have an exciting opportunity for you! A well-established restaurant in the vibrant area of Sandton is seeking a Front of House Restaurant Manager to oversee operations and ensure guests have an exceptional dining experience.
In this role, you will play a vital part in maintaining the high standards that our restaurant is known for. You will be responsible for managing the front of house team, ensuring that every aspect of the dining experience runs smoothly. If you are ready to take on a challenging yet rewarding position in a fast-paced environment, we encourage you to apply!
Position Overview:
The Front of House Restaurant Manager is crucial to the success of our restaurant. You will be responsible for managing daily operations, leading a team of wait staff, and ensuring that every guest receives top-notch service. This position requires strong leadership skills, excellent communication abilities, and a keen understanding of restaurant management.
Your primary focus will be on creating a welcoming atmosphere for guests, managing staff, and ensuring that the restaurant operates efficiently. You will be working closely with the kitchen staff to coordinate service and ensure that food and drinks are delivered in a timely manner. Your ability to juggle various tasks and remain calm under pressure will be essential for success in this role.
Key Responsibilities:
In your role as the Front of House Restaurant Manager, you will have a variety of responsibilities, including:
- Staff Management:
- Oversee the front of house team, including wait staff and hosts. This involves training, scheduling, and providing ongoing support to ensure that all staff members are performing at their best.
- Foster a positive work environment where team members feel motivated and engaged.
- Customer Service Excellence:
- Ensure that every guest receives exceptional service from the moment they arrive until they leave. This includes greeting guests, taking orders, and addressing any concerns or feedback promptly and professionally.
- Build strong relationships with guests to encourage repeat business and positive word-of-mouth referrals.
- Operational Efficiency:
- Manage the daily operations of the front of house, ensuring that all processes run smoothly. This includes overseeing the opening and closing procedures, managing reservations, and maintaining cleanliness and organization throughout the restaurant.
- Work closely with the kitchen team to ensure timely food and drink service.
- Financial Management:
- Handle restaurant administration tasks, including cash handling and cash-ups. You will be responsible for ensuring that all transactions are accurately recorded and reported.
- Monitor inventory levels and manage stock control to minimize waste and optimize efficiency.
- Problem Solving:
- Address any issues or challenges that arise during service, whether related to staff, guests, or operational processes. Your ability to think on your feet and find solutions quickly will be crucial.
- Team Development:
- Conduct regular performance reviews for staff and provide constructive feedback to help them improve their skills and advance in their roles.
- Encourage teamwork and collaboration among staff members to create a cohesive and supportive work environment.
Qualifications:
To be considered for the Front of House Restaurant Manager position, candidates should meet the following qualifications:
- Experience:
- A minimum of 4 years of management experience in a busy restaurant environment is required. This experience should include hands-on management of front of house operations.
- Proven track record of success in managing a restaurant or similar establishment, showcasing your ability to lead a team and achieve operational goals.
- Communication Skills:
- Strong verbal communication skills are essential. You should be well-spoken and able to interact with guests and staff in a friendly and professional manner.
- Ability to handle customer inquiries, complaints, and feedback with patience and understanding.
- Customer Relations:
- Exceptional customer relations skills are a must. You should have a genuine passion for serving others and ensuring that every guest has a memorable experience.
- Technical Skills:
- Experience with restaurant administration, including cash handling and cash-ups, is essential. You should be comfortable managing financial transactions and reporting.
- Familiarity with point-of-sale systems and restaurant management software is advantageous.
- Personal Attributes:
- We are looking for candidates who are ambitious, self-motivated, and energetic. Your positive attitude will contribute to the overall atmosphere of the restaurant.
- The ability to work well in a team and manage stress effectively is crucial, as the restaurant environment can be fast-paced and demanding.
Salary and Benefits:
The salary for this position ranges from R 13,000 to R 16,000 per month, depending on experience and qualifications. Additionally, you will be part of a dynamic and supportive team in a well-established restaurant that values its employees.
How to Apply:
If you are excited about the opportunity to join our team as a Front of House Restaurant Manager, we want to hear from you! Please send your application, including a detailed CV and a cover letter that highlights your relevant experience and why you would be a great fit for this role.
To apply, please visit the following link: Apply Here and quote the reference RA45 in your application. For any inquiries, you can also contact us at 0848459057.
Conclusion:
Joining our team as a Front of House Restaurant Manager in Sandton offers a fantastic opportunity to grow your career in the hospitality industry. With your leadership skills and passion for excellent service, you can make a significant impact on our guests’ experiences and the overall success of our restaurant.
We are excited to find a dedicated and enthusiastic individual who is ready to take on this role. If you meet the qualifications and are eager to contribute to our vibrant team, we encourage you to apply today! Your next career adventure awaits, and we look forward to welcoming you to our restaurant family!
