Food and Beverage Manager
Job Title: Food and Beverage Manager
Recruiter: Pro Personnel
Job Ref: RTB002576/D
Date Posted: Thursday, September 26, 2024
Location: Boshoek, North West, South Africa
Job Overview
We are seeking a skilled and dedicated Food and Beverage Manager to join our team at Boshoek, North West. This role is perfect for someone who is passionate about delivering high-quality dining experiences and has strong leadership abilities in managing a fast-paced environment.
As the Food and Beverage Manager, you will be responsible for ensuring smooth and efficient food and beverage operations, from overseeing staff to managing costs. This is a fantastic opportunity for an individual looking to make a significant impact in the hospitality industry by driving guest satisfaction and operational success.
Key Responsibilities
As the Food and Beverage Manager, you will handle a wide range of duties. These responsibilities will help to maintain high standards of service and maximize profitability:
- Guest Experience & Customer Feedback
Ensure that guests have memorable dining experiences by maintaining excellent service standards. Regularly collect and act on guest feedback to improve customer satisfaction. - Revenue Growth & Profit Management
Work closely with the finance team to increase department revenue. This includes analyzing sales data, optimizing pricing strategies, and keeping costs under control to maximize profitability. - Menu Development & Quality Assurance
Collaborate with chefs and kitchen staff to update the menu with innovative dishes while maintaining top-notch food quality. Ensure that every dish served meets the highest standards of presentation and taste. - Inventory Management & Waste Control
Oversee inventory levels and ordering to ensure stock is well-managed. Reduce waste by monitoring kitchen processes and ensuring food items are used efficiently. Aim to minimize losses by keeping track of spoilage or overstocking. - Health & Safety Compliance
Ensure the restaurant is compliant with all food safety and health regulations. Regularly inspect kitchens, dining areas, and equipment to maintain hygiene standards and prevent safety hazards. - Team Training & Staff Development
Train your team to perform at their best by regularly conducting training sessions on customer service, food preparation, and safety practices. Encourage a culture of continuous learning and development among staff. - Operational Efficiency
Streamline day-to-day operations by improving processes that enhance guest service and staff productivity. Ensure that the restaurant operates smoothly, even during busy periods. - Marketing & Promotional Campaigns
Collaborate with the marketing team to develop exciting promotions and events that attract more guests. Utilize social media, email campaigns, and in-house promotions to boost sales and build customer loyalty. - Vendor & Supplier Relations
Maintain strong relationships with suppliers and negotiate the best prices for goods. Ensure timely deliveries and manage supply chain processes to avoid shortages or delays. - Event Catering & Special Functions
Oversee food and beverage services for special events, such as weddings, conferences, and corporate functions. Ensure that catering is executed flawlessly, from menu planning to event setup. - Stock Control & Weekend Stock Checks
Keep detailed records of stock levels and conduct regular stock counts, including mandatory weekend evening stock takes, to ensure nothing is missing or damaged. - Staff Management & Waitstaff Training
Make sure the waitstaff and bar staff maintain a clean, organized work environment. Train them in offering excellent customer service, including the proper handling of food and drinks. - Reporting & Cost Control
Submit weekly reports that detail expenses, overheads, and other financial aspects. Keep a close eye on budgets to avoid overspending and address any damage, theft, or other losses. - Effective Shift Handover & Communication
Ensure seamless transitions between shifts by conducting thorough handovers and sharing important updates with incoming staff. Hold regular meetings to discuss any operational issues. - Guest Service & Account Management
Attend to guest needs promptly and professionally. Manage accounts accurately, including overseeing cash-ups and making sure all transactions are completed correctly. - Staff Menu Knowledge & Upselling Training
Train staff on the ingredients and preparation of all menu items, ensuring they are knowledgeable about what they serve. Teach staff effective upselling techniques and how to use the POS (Point of Sale) system efficiently. - Event Setup & Table Arrangement
Guide your team in setting up the dining area for special group bookings and events, ensuring the arrangement is attractive and welcoming for guests.
What We’re Looking For
- A motivated leader who is passionate about the food and beverage industry.
- Strong communication and leadership skills to manage and inspire a diverse team.
- Ability to multitask and thrive in a high-pressure environment.
- Experience in managing food and beverage operations, including inventory control and revenue management.
- Knowledge of health and safety regulations to ensure compliance.
Why Join Us?
This role offers the chance to take your hospitality career to the next level. As a Food and Beverage Manager, you will have the opportunity to shape the dining experience, mentor staff, and directly impact the restaurant’s success. If you are someone who thrives in a dynamic and fast-paced environment, this is the perfect role for you.
Ready to Apply?
If you’re excited about leading a team and delivering excellent dining experiences, we encourage you to apply for this position. Click here to submit your application and take the next step in your career!
This is a unique opportunity to bring your expertise to a reputable establishment and grow within the hospitality industry. Apply now and be part of a team that values quality, creativity, and outstanding guest experiences.
