Admission Consultant - Acute Rehabilitation Facility -

Position Title: Admission Consultant – Acute Rehabilitation Facility

Recruiter:
Medley Recruitment

Job Reference:
DBN006039/LB

Date Posted:
Thursday, September 26, 2024

Location:
Cape Town, South Africa

Job Overview:

Are you a qualified Registered Nurse or a skilled Therapist looking for a new challenge? An exciting opportunity has arisen for you to join our dynamic team at an acute rehabilitation facility located in the southern suburbs of Cape Town. This position is not clinical in nature; instead, it focuses on crucial administrative and support functions that help enhance the quality of rehabilitation services we provide to our patients.

As an Admission Consultant, you will play a pivotal role in the journey of our patients as they transition into rehabilitation. Your responsibilities will span from assessing patients’ needs to facilitating their admissions and liaising with various stakeholders. If you are passionate about helping others and possess excellent communication and organizational skills, we invite you to explore this unique opportunity to make a difference in the lives of patients recovering from serious medical conditions.

Key Responsibilities:

Your role will encompass a variety of responsibilities designed to ensure a smooth admission process and effective case management. Here are some of the critical tasks you will undertake:

Patient Assessments:

Conduct thorough assessments of patients either at hospitals or in their homes. This will involve understanding their medical history, current condition, and rehabilitation needs. Your insights will be essential for crafting tailored rehabilitation plans.

Coordinating Admissions:

Arrange and coordinate admissions to the rehabilitation unit, ensuring all necessary information is gathered and processed. This includes working closely with healthcare providers to facilitate a seamless transition for patients into our care.

Marketing the Rehabilitation Unit:

Actively market the rehabilitation unit within the local community. This will involve building relationships with local hospitals, specialists, and healthcare professionals to increase awareness and referrals to our facility.

Managing Referrals and Stakeholder Relationships:

Maintain and expand our referral and stakeholder database. Developing strong relationships with specialists, hospitals, and other healthcare providers is essential for generating leads and enhancing our facility’s reputation.

Case Management:

Oversee case management duties and liaise with funders and medical schemes to ensure patients receive the necessary support and funding for their rehabilitation. Your ability to navigate these conversations will be crucial for our patients’ financial and medical assistance.

Effective Communication:

Ensure clear and effective communication with both internal and external stakeholders. This includes collaborating with the rehabilitation team, patients, and their family members to keep everyone informed and engaged in the rehabilitation process.

Financial and Credit Risk Management:

Manage the financial aspects of rehabilitation accounts, ensuring accurate billing and addressing any credit risks. Your attention to detail will be vital in this area to avoid any discrepancies.

Education and Outreach:

Participate in educational outreach efforts to inform the community about rehabilitation services and the importance of rehabilitation in recovery. Your knowledge and experience will help guide others in understanding the rehabilitation process.

Qualifications and Skills:

To be successful in this role, you will need the following qualifications and skills:

Education:
You must be a qualified Registered Nurse, Physiotherapist, or Occupational Therapist. A strong clinical background will help you understand the rehabilitation process from the patient’s perspective.
Registration:
You must be registered with the South African Nursing Council (SANC) or the Health Professions Council of South Africa (HPCSA). This registration is essential for practicing in your respective field.
Clinical Experience:
While not a clinical role, having clinical experience in areas such as neurology, neurosurgery, or rehabilitation will be advantageous. This knowledge will enhance your ability to assess patients and coordinate care effectively.
Relationship-Building Skills:
You should have a proven ability to establish and nurture good relationships with healthcare specialists and hospitals. Your interpersonal skills will be key in marketing our facility and generating referrals.
Clinical Case Management Knowledge:
Familiarity with clinical case management practices and knowledge of ICD-10 and CPT coding is beneficial. This knowledge will aid in managing patient records and interactions with medical aids and funders.

Additional Requirements:

Driving License:
A valid driver’s license and your own vehicle are essential for this role, as you will need to travel between facilities and community locations.
Computer Proficiency:
You must be proficient in using computers and various software applications. This will include managing databases, communicating via email, and utilizing any relevant software for tracking admissions and referrals.
Understanding of Healthcare Systems:
Familiarity with the private hospital environment, medical aids, and funding structures is critical. You should understand how these systems operate to effectively assist patients in navigating their options.

Work Environment:

This position requires flexibility, as you may need to adapt your schedule to accommodate the needs of patients and stakeholders. You will work in a collaborative environment where your input and insights will be valued, contributing to the overall success of our rehabilitation services.

How to Apply:

If you are passionate about making a difference in the lives of individuals recovering from significant health challenges, we encourage you to apply for this rewarding role. To submit your application and join our dedicated team, please click the following link: Apply Here.

By joining our team, you will not only advance your career but also contribute to a meaningful cause that impacts the lives of many. We look forward to hearing from you!