RFA Operators

Job Title: RFA Operators
Company: Life Healthcare
Location: Black Rock Clinic, Northern Cape | Inland North
Function: Life Occupational Health / Employee Wellness
Closing Date: Tuesday, November 12, 2024
Contact: hesna.mostert@lifehealthcare.co.za

Position Overview

Life Healthcare is seeking an RFA Operator to join the Black Rock Clinic in the Northern Cape. The successful candidate will be responsible for assisting the Occupational Therapist with functional assessments in the RFA Centre and managing the administrative aspects, including data capturing, coordination, and quality assurance of reports and statistics. This position requires a person who is deadline-driven, has excellent organizational skills, and is proactive in improving processes.

Key Responsibilities

1. Assist with RFA Centre Operations:

• Provide assistance to the Occupational Therapist in conducting functional assessments.
• Maintain an efficient tracking and filing system for RFA-related documents.

1. Data Management and Reporting:

• Regularly communicate with internal stakeholders such as clinic sisters, operational managers, and clients.
• Conduct monthly audits to ensure the accuracy of captured data.
• Investigate and resolve statistical errors, queries, and complaints, implementing corrective actions.
• Ensure quality assurance and accuracy in all data, reports, and statistics.

1. Administrative Support:

• Assist with booking appointments for assessments.
• Handle ad hoc tasks as required, demonstrating strong organizational skills and attention to detail.

1. Continuous Improvement:

• Use logical thinking and initiative to propose new ideas that improve workflows and processes.
• Demonstrate excellent customer orientation and work effectively within a team.

Requirements

• Matric qualification.
• Relevant nursing qualifications (ENA, EN, or Basic Ambulance Assistant registered with the HPSCA) – non-negotiable.
• Proof of RFA training – non-negotiable.
• Current registration with HPSCA, CPD, and SANC.
• First Aid Training required.
• Certificates in Audiometry, Spirometry, and Vision Screening are advantageous.
• Strong skills in Advanced MS Excel (e.g., pivot tables, formulas, graphs) and proficiency in MS Office.
• Valid Driver’s License (Code 8) and own accommodation are required.
• Experience in a similar administrative or healthcare environment is essential.
• Excellent administration skills and attention to detail.

Competencies

• Strong problem-solving, analytical, and judgment skills.
• High resilience and the ability to work effectively under pressure.
• Teamwork and ability to collaborate with colleagues.
• Strong influencing skills and business insight.
• Ability to work independently and manage multiple tasks efficiently.
• Excellent attention to detail and time management.
• Effective communication skills, both verbal and written.
• High motivation, drive, and energy in all tasks.
• Customer responsiveness and ethical behavior in all interactions.

Application Process

Interested candidates must submit their CV and completed application form to hesna.mostert@lifehealthcare.co.za by Tuesday, November 12, 2024. Internal applicants are advised to first discuss their application with their line manager before applying.

Life Healthcare is an Equal Opportunity Employer. Only shortlisted candidates will be contacted. If you have not been contacted within two weeks after the closing date, please consider your application unsuccessful.

For inquiries, contact the recruitment hotline at 011 219 9000.

This is an excellent opportunity for candidates with relevant experience in RFA and administrative support, looking to contribute to a well-established healthcare institution. If you meet the requirements and are passionate about employee wellness, we encourage you to apply today.